Privacy Policy
Last update: September 8th 2024.
Rezonate (the “Service”) values your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information of users, including both fans and Creators. By using Rezonate, you agree to the practices described in this policy.
- Information We CollectWe collect different types of information depending on whether you are a fan or a Creator using our Service.
- Information You Provide
- Fans: When you upload video content through a Creator’s link, we collect:
- Your video submission;
- Your first and last name;
- Your phone number;
- Your Instagram handle (if provided);
- Basic details related to the video (e.g., metadata such as time and location).
- Creators: When you sign up and use our Service, we collect:
- Your first and last name;
- Your phone number;
- Information about events you create and any fan content you collect through the platform.
- Automatically Collected InformationWhen you use Rezonate, we automatically collect:
- Device Information: IP address, browser type, operating system, and mobile device identifiers.
- Usage Data: Information about your interaction with the Service, including pages visited, links clicked, and other actions taken.
- How We Use Your InformationWe use your information to:
- Provide and maintain the Service, including content submission and viewing functionalities;
- Improve the Service, personalize your experience, and optimize performance;
- Communicate with you about updates, promotions, or relevant notifications;
- Analyze usage trends to enhance our platform and develop new features;
- Protect the safety, security, and integrity of the Service.
- Sharing of InformationWe may share your information in the following cases:
- With Creators: Fans’ video content, as well as their name, phone number, and Instagram handle (if provided), will be shared with the respective Creator who provided the link for collection.
- With Service Providers: We may share data with third-party service providers to help us operate and improve Rezonate (e.g., cloud storage, data analytics).
- For Legal Reasons: If required by law, or to protect the rights, property, or safety of Rezonate, its users, or the public.
- How We Protect Your InformationWe take data security seriously and employ reasonable administrative, technical, and physical safeguards to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
- Your RightsDepending on your location, you may have the following rights regarding your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe link in our emails.
- Data RetentionWe retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
- Chilren's PrivacyRezonate is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.
- International UsersIf you are accessing Rezonate from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
- Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the Service after such changes means you accept the updated policy.
- Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@rezonate.live.